Quill has an excellent selection of office supplies, machines, and furniture. Our top-rated online-only office supplier, Quill offers a huge selection of products, a helpful print-and-ship service, and a user-friendly website. Of all sites surveyed, Quill offers the biggest selection of cleaning, break room and paper products to stock non-work office areas.
For its excellent product selection and pleasant website experience, Quill came in at #4 on our top ten list of office supply websites.
Quill carries all the basic office supplies such as paper, ink, mailing supplies, filing supplies and writing utensils. For ink purchases, Quill has an easy guide that allows you to shop by printer model so you don’t have to know the number of the specific refill. Quill’s electronics section includes all the major office machines (digital cameras, computer accessories, shredders, printers), as well as the supplies for these machines. They also carry netbook and laptop computers, and desktop computer accessories (but not the desktop computers themselves).
Quill’s office furniture collection includes desks, chairs, storage shelves and even partitions for cubicles. The furniture section is designed to provide everything a business might need to set up new offices, waiting/reception areas, break rooms and all other areas of an office space. They even carry clocks and other decorations and accessories for the walls.
Quill carries a range of recycled and eco-friendly products, but in order to find them, you must visit the “Green Store” link under “Specials” at the bottom of the any page on the site. Comparable to the “Buy Green Storefront” on the Office Depot site, the “Green Store” at Quill includes multiple product categories.
Quill’s custom printing service offers customizable stamps, greeting cards, business cards, checks/forms, notepads and various promotional products. Quill is the only supplier surveyed that also offers custom awards and trophies. For business cards, you can either upload your own logo or use one of the over 200 stock logos included on the site. All print-and-ship orders over $45 come with free shipping.
Quill will reprint (at no charge) any order with which you’re not completely satisfied, even if you made a mistake on the wording or spelling. For extra ease in creating your own design, the site provides some helpful tips for making sure your materials contain all the necessary information and are easy to read.
Quill’s website is easy to navigate, with a single top navigation bar and drop-down menus under each category. The website also features a “fast reorder” button, which takes you to your order history page for quick reordering of products you’ve purchased in the past. One of the options on each drop-down list is to view all products in that category, which makes it easy to browse around even if you’re not sure exactly what product you need. When you enter a certain category, across the top of the page Quill will display featured or discounted items within that category. Below each individual item’s description there is a button called “see others,” by which you can view all the products similar to the one you’re currently viewing. Quill’s website also runs a number of seasonal promotions, such as disinfectant products for flu season or breast cancer donation items during breast cancer awareness month.
For help in selecting products, Quill’s website features “finders” for shredders, printers and paper in addition to ink/toner. These “finders” help you select the product that fits your specific needs by asking some questions about frequency of use, size requirements and brand preference.
Like all sites surveyed, Quill features a keyword search function so you can quickly jump to a specific product line without having to browse through categories. Overall, the Quill website scored excellent marks for making it so easy to find and compare products. With multiple routes of navigation through the site, finding specific products or information takes only a few clicks.
Quill offers across-the-board discounts on Quill brand products, which fall into almost every major product category of general office supplies. Additionally, Quill offers “customized discount” programs for businesses and schools. These programs are designed to provide discounts on whatever products your school or business uses most and the discount is available to anyone from the school or business, not just a single buyer named on the account.
The school discount program can only be found by clicking on the “schools” link at the top of the page, right next to the “contact us” link. It is recommended that if you want to set up an account for your school or business, you should call Quill customer service to find out what discounts you may qualify for and how to enroll in a savings program.
Quill has a complete selection of office products, including all necessary office supplies, electronics (except desktop computers) and office furniture. The navigation on Quill’s website is smooth and functional, offering multiple avenues for finding products and services and several helpful “finders” to assist shoppers in selecting the right products. A list of resources and links appears on the bottom of every page, making it easy to learn about policies, programs and specials no matter where you are on the site. Overall, its impressive product inventory and exceptionally user-friendly website offer Quill customers a pleasant and satisfying shopping experience.
